Data Deletion Request

Last Updated: May 5, 2025

Tressari (operated by Tressari LLC) respects your right to have your personal data deleted. This page explains what data we may hold about you and how to request its deletion – including data collected through Meta platforms (Facebook Messenger, Facebook Login).

What Data We May Hold

  • Name and contact details (email address, phone number) provided when requesting a quote or creating an account.
  • Hair transplant interests and any health information you voluntarily shared.
  • Reviews or other content you submitted on the Service.
  • Facebook Messenger conversation history exchanged with our coordinators.
  • Usage and analytics data associated with your account or device.

How to Request Deletion

You can request deletion of your data in either of the following ways:

Option 1 – Email Request

Send an email to privacy@tressari.app with the subject line "Data Deletion Request" and include:

  • Your full name.
  • The email address or phone number associated with your Tressari account.
  • A brief description of the data you want deleted (or "all data" for a full erasure).

Option 2 – In-App Account Deletion

If you have a Tressari account, log in and navigate to Account Settings → Delete My Account. This will schedule immediate deletion of your account and all associated personal data.

What Happens After You Request

  • We will acknowledge your request within 5 business days.
  • We will complete the deletion within 30 days of verification, unless a legal obligation requires us to retain certain data for longer.
  • We will notify you by email once the deletion is complete.
  • Some data may be retained in anonymized or aggregated form that cannot identify you.

Meta Platform Data

If you connected your Facebook account or interacted with Tressari through a Meta platform, you can also manage or revoke Tressari's permissions directly in your Facebook account:

  1. Go to your Facebook Settings.
  2. Navigate to Security and Login → Apps and Websites.
  3. Find Tressari and click Remove.

Revoking permissions in Facebook removes Tressari's access to future Meta platform data but does not automatically delete data already stored by Tressari. Submit a deletion request using the method above to have that data erased.

Contact

If you have questions about this process, contact us at:

Tressari LLC

Email: privacy@tressari.app

Website: tressari.app

Questions about your treatment?

Message us and a coordinator will answer with clinic options, indicative pricing and what a trip would involve. No forms, no call centre, and no obligation. Prices are indicative; only a clinic's written quote applies to you.

Tressari is an information service, not a healthcare provider. Nothing here is medical advice.

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